While we hope that you are always satisfied with your purchase, we understand that you may wish to return a product.If you would like to return your product, Please review the information below.
Return address:
Edeline’s Luxe Shop
1396 Flatbush Ave, Brooklyn, Ny,11210
Return must be postmarked back to Edeline’S Luxe Shop within 7-10 business days from the original delivery date.
We are unable to accept returns without the original packaging or proof of purchase
All returned items should be unused and in brand new condition.
All returned items will be inspected for signs of wear, damage. If an item does not meet the original condition, it will be rejected and returned to the sender, and no store credit will be issued.
Include your original invoice or your order number, billing name and address, and a reason for your return on a separate piece of paper.
- We are not responsible for return packages that are lost in transit.
- Pre-paid return labels are not provided. The customer is responsible for return shipping costs.
- We do not offer refunds or exchanges for returned items; Store credit or coupon will be provided
- Store credit or coupon is valid for 30 days from the date it is issued.
-
We hope this information helps clarify our return policy. If you have any questions or need further assistance, please don’t hesitate to reach out.